Return & Refund Policy
At Fimibuke, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition.
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All original packaging, tags, and accessories must be included.
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Proof of purchase is required.
Non-Quality Related Returns
If you wish to return an item for reasons other than a product defect, you are responsible for the return shipping costs.
Once we receive and inspect the returned item, we will notify you of the approval status of your refund.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please provide:
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Your order number
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Photos or videos showing the issue
If the issue is confirmed, we will provide a replacement, refund, or other appropriate solution at no additional cost.
Refunds
Approved refunds will be issued to your original payment method.
Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.
Non-Returnable Items
The following items cannot be returned:
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Clearance or Final Sale items
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Gift cards
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Personalized or customized products
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: support@fimibuke.net
Website: fimibuke.net